What should I send for a booking enquiry?
Send your check-in date, number of nights, adults, children with ages and preferred stay or package. Mention any transport or meal requirements.
Are all adventure activities included in every stay?
Inclusions vary by property and package. Confirm the exact activities, their location, any transfers and any extra charges before paying.
Is rafting available every day?
Rafting depends on operating schedules, river conditions and local permissions. Check availability for your date and follow the operator’s eligibility and safety instructions.
Can families and children join?
Accommodation and activity suitability vary. Share each child’s age so the team can help you check relevant options. Activity operators decide eligibility and restrictions.
Can you help plan sightseeing?
Yes, share the time you have available and your arrival and departure points. Allow for travel time and check access arrangements before finalising your route.
When do I receive the stay location?
The confirmed location and arrival instructions are shared after booking confirmation. Ask the team if you need route-planning help earlier.
How do I know my booking is confirmed?
An enquiry alone is not a reservation. Follow the payment instructions for your selected package and obtain written confirmation with dates, guest count and inclusions.